Privacy Policy

1. Information We Collect

CheckMyRental, operated by Altam CO LLC, collects the following types of information:

1.1 Personal Information

• Property owner name and phone number
• Tenant name and phone number (provided by the property owner for scheduling)
• Property addresses and access information
• Payment information (processed securely through third-party payment processors)

1.2 Property Documentation Data

• Photos and documentation from property visits
• Documentation reports and findings
• Maintenance history and HVAC service records

1.3 Automatically Collected Information

• Browser type and device information
• Basic website analytics (page views)

2. How We Use Your Information

We use the collected information for:

• Providing property documentation services
• Scheduling and coordinating documentation visits
• Delivering documentation reports and photo documentation
• Processing payments and maintaining billing records
• Communicating about services, appointments, and updates
• Improving our services and website functionality
• Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist with payment processing, cloud storage, and business operations
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you authorize us to share information with third parties

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure cloud storage with encryption at rest
• Access controls and authentication requirements
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. SMS/Text Messaging

CheckMyRental sends text messages to tenants and landlords for inspection scheduling and property maintenance purposes. By having your phone number provided during subscription setup, you may receive the following types of text messages:

• Inspection scheduling links to select a preferred date and time
• Inspection confirmation and reminder messages
• Rescheduling and follow-up notifications
• Maintenance notices with items requiring attention
• Maintenance follow-up reminders
• Inspection completion notifications (landlords)

Message Frequency: Message frequency varies based on inspection scheduling activity. Tenants typically receive 2-6 messages per inspection cycle. Landlords receive 1 message per completed inspection.

Opt-Out: You can opt out of text messages at any time by replying STOP to any message. After opting out, you will no longer receive text messages from CheckMyRental. Note that opting out may affect your ability to receive inspection scheduling notifications.

Help: For assistance, reply HELP to any message or call (813) 252-0524.

Costs: Message and data rates may apply. CheckMyRental does not charge for text messages, but your carrier's standard messaging rates may apply.

We use Twilio, a third-party communications platform, to deliver text messages. Phone numbers are shared with Twilio solely for the purpose of message delivery and are not used for marketing or shared with other third parties.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at info@checkmyrental.io

7. Cookies and Tracking

We use minimal cookies and tracking:

• Basic website analytics to understand page views
• Essential cookies for website functionality

We do not use cookies for advertising or tracking across other websites.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements

Documentation photos and reports are typically retained for 7 years for record-keeping purposes.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or prominent notice on our website.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: